Shipping Policy

SHIPPING POLICY

This Shipping Policy is for Enchanted Moon and was last updated on 04/07/2023.

1. SHIPPING AND DELIVERY OPTIONS

Domestic Shipping:

Standard (2-5 Business Days): $6

2. PROCESSING TIME

Orders are processed within 2 business day(s) excluding weekends and public holidays. Once the item has been

handed to the delivery carrier, a tracking number will be sent to the customer.

3. CANCELLATIONS

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about

canceling an order, please contact us.

4.RETURNS

All sales are final, and returns are not accepted.

5. DELAYED ORDERS

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping

provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier

for the item's status.

6. DAMAGED ORDERS

Enchanted Moon is not liable for lost or damaged products after the order has been placed in the hands of the

shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim

with the shipping provider.

7. SHIPPING RESTRICTIONS

- Orders cannot be shipped to Alaska and Hawaii

8. CONTACT

For questions about this shipping policy, contact: